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Hospital Quality Manager

Healthcare

Hospital Quality Managers own the accreditation lifecycle and patient-safety infrastructure of Indian hospitals — NABH 5th Edition, NABL ISO 15189, JCI 7th Edition, and CAHO standards. The role sits at the operational crossroads between clinical departments, infection control, biomedical engineering, nursing, and the C-suite: preparing NABH objective elements for surveyors, conducting sentinel-event root cause analyses (RCAs), tracking surgical-site infection (SSI) and hospital-acquired infection (HAI) rates, driving down ALOS, and building a culture of continuous quality improvement across a 200-2,000 bed facility. In corporate chains — Apollo Hospitals Quality, Fortis Healthcare Patient Safety, Manipal Quality Assurance, Medanta Clinical Governance — quality managers are central to the group's JCI and NABH re-accreditation strategy and career to Director of Quality or VP Patient Safety. Entry requires MBBS, BDS, Pharm.D, or B.Sc Nursing plus an MHA or PG Diploma in Hospital Quality Management; the CPHQ (Certified Professional in Healthcare Quality) and NABH Lead Assessor certificate are the dominant credentials that separate candidates in the Indian market.