Sales Team Supervisor

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

• Monitor sales staff performance to ensure that goals are met.
• Provide staff with assistance in performing difficult or complicated duties.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
• Listen to and resolve customer complaints regarding services, products, or personnel.
• Keep records pertaining to purchases, sales, and requisitions.
• Hire, train, and evaluate personnel.