Eligibility Interviewers, Government Programs

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

• Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
• Keep records of assigned cases, and prepare required reports.
• Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
• Interview and investigate applicants for public assistance to gather information pertinent to their applications.
• Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
• Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.